Privacy Policy

This is the Privacy Policy Statement of Victory Lane Quick Oil Change, Inc. (Victory Lane). This Statement applies to all information transmitted or submitted to Victory Lane, whether provided at a Victory Lane service center or via a website, phone, fax, text or SMS message, postal mail or any other written or oral communication with us.

1. INFORMATION WE COLLECT

We collect personal information that can identify you such as your name, address, e-mail address and phone number, as well as other information that does not identify you.

We may collect and store any personal information you provide to us including personally identifying information (such as your name, mailing address, e-mail address and telephone number), information about your vehicle, responses you voluntarily provide to surveys, and, if you purchase services from us, information about your payment method (such as valid credit card number, type, expiration date or other financial information).

2. WITH WHOM WE SHARE YOUR INFORMATION

We do not share your personal information with others except as indicated herein or when we inform you and give you an opportunity to opt-out of having your personal information shared.

We may share your personal information with our authorized service providers that perform certain services on our behalf. These service providers may include marketing and customer services firms, credit card payment processors, as well as companies that support contests, sweepstakes, surveys, or other features offered through our websites, or that provide business analysis or website support. These service providers may have access to personal information needed to perform their functions but are not permitted to share or use such information for any other purposes.

3. YOUR CHOICES ABOUT COLLECTION AND USE OF YOUR INFORMATION

You can, of course, choose not to provide us with certain information. Please note, however, that certain information may be required in order for you to obtain services from a Victory Lane service center and/or participate in contests and promotions.

You will always be given a choice as to whether you want to receive postal mail, e-mail messages, newsletters, phone calls and any other type of communication from Victory Lane. At any time you may modify your choice by contacting Victory Lane Customer Service at This email address is being protected from spambots. You need JavaScript enabled to view it. , or call (734) 996-1196. You also will be given the opportunity, in any commercial e-mail that we send to you, to opt-out of receiving such messages in the future. We may send you other types of transactional and relationship e-mail communications, such as service updates or administrative notices without offering you the opportunity to opt-out of receiving them.

4. HOW WE PROTECT YOUR PERSONAL INFORMATION

We take appropriate security measures (including physical, electronic and procedural measures) to help safeguard your personal information from unauthorized access and disclosure. For example, only authorized employees and authorized third-party service providers are permitted to access personal information, and they may do so only for permitted business purposes.

Although we take steps to secure your information, no data protection system can be guaranteed to be 100% secure.

5. HOW TO CONTACT US

If you have any questions about this Statement or our information-handling practices, or if you would like to request information about our disclosure of personal information to third parties for their direct marketing purposes, please contact us by phone, (734) 996-1196 or by mail to Victory Lane Quick Oil Change, Inc., 405 Little Lake Drive, Ann Arbor, MI 48103.